We rusaa care and respect you and your trust in us. Cancellation: You can request a cancellation within 18 hrs after confirming the order but after 18 hrs of confirming your order, you are not applicable to cancel your order. Within 18 hrs there is no charge for cancellation. Return & Refund: We are not providing returns services as f now but an exchange can be made. Exchanges are only available on damaged products, wrong-delivered products, and wrong-sized products. Exchange can be initiated within 1week after the delivery of the product, there will be no exchange available after 1 week of delivery. - The items being exchanged should be in the same manner as they were at the time of delivery. - Items bought in the sale are not applicable for exchange or return. -Customised orders are not applicable for exchange or return be it in terms of size, design, or any other customizations.